Privacy Policy
1. Data controller
Controller: Freix Olcina Samblas
NIF/CIF: 20848133J
Adress: C/ Doctor Sumsi, 12-1-2, 46005, Valencia
Email: info@clarion.solutions
Phone: +34 627 377 293
2. Purposes of processing
At Clarion, we process the personal data provided by the user through the website for the following purposes, depending on the channel used:
To respond to inquiries, requests, or submissions sent through forms, email, or other contact channels.
To manage the pre-contractual or contractual relationship with clients, suppliers, and collaborators.
To send communications related to requested services, quotations, proposals, commercial follow-up, or technical support.
To comply with legal obligations applicable to the controller.
To improve the website, its security, and performance, where applicable, using aggregated data or permitted technologies.
To send commercial communications about Clarion services only where there is a sufficient legal basis and, where applicable, prior consent.
3. Data categories
Depending on the channel or service used, Clarion may process the following categories of data:
identifiying data (first name, last name);
contact data (email, telephone);
professional or business data (company, role, sector, project information);
billing or contracting data, in the event of a commercial relationship;
technical browsing data, in the cases provided for in the Cookie Policy.
As a general rule, Clarion does not request special categories of personal data through this website. If the user sends this type of information without it having been requested, they do so under their own responsibility.
4. Legal basis for the processing
The legal bases that legitimize the processing may be, depending on each case:
the data subject’s consent, for forms, specific requests, or non-essential cookies;
the application of pre-contractual measures at the data subject’s request, when requesting information, a proposal, or a quotation;
the performance of a contract, where there is a contractual relationship;
compliance with legal obligations applicable to Clarion;
Clarion’s legitimate interest, where legally applicable, for example to ensure website security, manage relationships with existing clients, or defend against claims.
5. Data retention
Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and, afterwards, for the periods required by applicable regulations to address possible liabilities.
As guidance:
inquiries or requests without contracting: for the time necessary to address the request and, afterwards, for the limitation period of any possible actions;
client and billing data: for the applicable commercial, tax, and accounting legal periods;
commercial communications: until the data subject withdraws consent or objects to the processing;
cookies: as indicated in the Cookie Policy and the user’s settings.
6. Recipients and processors of the data
As a general rule, Clarion will not disclose personal data to third parties except where legally required or where necessary for the provision of the service.
However, certain providers may access personal data as processors, for example:
web hosting providers;
email and productivity-tool providers;
analytics or web-security providers;
technology providers required for service delivery.
In such cases, Clarion will require appropriate contractual and security safeguards.
7. International transferences
If Clarion uses providers located outside the European Economic Area or providers that process data from third countries, such transfers will only be carried out where there is a valid basis under Regulation (EU) 2016/679, such as adequacy decisions, standard contractual clauses, or other legally accepted safeguards.
This section must be completed and validated by those responsible for the design, development, or maintenance of the website once the actual providers used on the site have been defined, such as hosting, email, forms, analytics, CDN, security tools, or integrated third-party services. Until then, this information is provisional and must be reviewed before final publication.
8. Rights of interested parties
Any person has the right to obtain confirmation as to whether Clarion is processing personal data concerning them.
They may also exercise the following rights:
access;
rectification;
erasure;
objection;
restriction of processing;
portability, where applicable;
withdrawal of consent at any time, without affecting the lawfulness of prior processing.
To exercise these rights, you may send a request to info@clarion.solutions, indicating the right you wish to exercise and attaching, where necessary, a copy of an identity document.
Likewise, if you believe your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency.
9. Data veracity
The user guarantees that the data provided is true, accurate, complete, and up to date, and accepts responsibility for any direct or indirect damage or harm that may result from failure to comply with this obligation.
If the user provides third-party data, they state that they have sufficient authorization to do so and undertake to pass on to those third parties the information contained in this Privacy Policy.
10. Security
Clarion applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the state of the art, implementation costs, the nature of the data processed, and the risks to the rights and freedoms of individuals.
11. Minors
The website’s services and content are not generally directed at minors. If a minor provides personal data through the website, they must have prior authorization from their parents, guardians, or legal representatives, who will be responsible for the actions carried out by the minors in their care.
12. Changes to the Privacy Policy
Clarion may modify this Privacy Policy to adapt it to legislative developments, case law, or changes in the operation of the website. In such cases, the updated version will be published on this same page.