{"id":538,"date":"2026-03-12T11:59:03","date_gmt":"2026-03-12T10:59:03","guid":{"rendered":"https:\/\/clarion.thelab.es\/support\/"},"modified":"2026-03-16T15:42:37","modified_gmt":"2026-03-16T14:42:37","slug":"support","status":"publish","type":"page","link":"https:\/\/clarion.thelab.es\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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A well-defined problem is resolved more quickly<\/h2>\n

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This form is designed to report incidents, technical requests, or operational issues in a structured manner.<\/p>\n

Currently, requests submitted from here are received via email. Even so, the form is designed with a ticketing logic to ensure clearer tracking and to prepare for future integration with a more comprehensive support system.<\/p>\n

The problem does not need to be perfectly explained, but it is advisable to indicate what is failing, who is affected, and since when.<\/p>\n

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Register an incident or request<\/h3>\n

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Describe the problem with as much context as possible. This reduces unnecessary back-and-forth and improves review priority.<\/p>\n

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